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HUB International: a Global Company with Local Roots

May 27, 2021 06:00AM ● By David Dunbar

Says HUB International New England Senior Vice President Aimee Goddard (above): “There’s no problem we can’t solve.”

HUB International’s name may make you think it is a global company, which it is, but it also has roots that go deep in many local communities, including Bellingham.

“We want people to know that we are local and personal,” explained Aimee Goddard, a senior vice president who oversees 11 HUB International offices in New England.

In Bellingham, the Gagne family ran the local insurance agency, and before that a pharmacy. “When Gagne Insurance became HUB International, the clients quickly learned that the agency maintained the same friendly, personal service they were accustomed to,” said Goddard.

But there is one big difference. “I can pick up the phone and call anybody, anywhere at HUB, to help me solve a client’s problem and get advice,” Goddard explained. “We have many options because of our size.”

HUB International offers services including personal and business insurance, employee benefit and human resource consulting, and financial and risk advice. Goddard oversees the regional personal insurance parts of the business.

“There’s no problem we can’t solve,” said Goddard. “I love what I do, specifically the connection with people; we want to delight our customers and protect them and their families.”

Not long ago, a customer called with a request for a standard homeowner insurance policy. Then, at the last minute, they decided to add a renovation project to the policy. HUB International was able to figure out how to incorporate the coverage and proceed with the insurance without delay or having the customer sign a lot of new paperwork.

Back to the old Gagne insurance agency in Bellingham. The same employees that the customers did business with before HUB are still available. Donna Wiswall, Lynne Bulock, and Leanne Sidebottom are ready to assist customers with their insurance questions.

“Customers realize that HUB is there for them, whether meeting remotely or in-person to do what they need,” explained Goddard.

Goddard began her career in insurance in 1991 when she went to work in her stepdad’s insurance firm in Worcester. She was intent on a career in nursing, but changed course to insurance. “I feel that learning every single step in the insurance industry has prepared me to know how different and busy it can be,” she said. This month, she will celebrate five years with HUB International.

How has HUB handled COVID? “Amazingly,” is the one-word answer from Goddard. About 50% of the company is back to work in-person, and “we’re figuring out how to move forward,” she said. “The future will be a hybrid one for office staff. But for customers, they can meet in-person or remotely.”

“The New England team is just great,” said Goddard; “everybody works together. The sky’s the limit for growth.”

You can visit www.hubinternational.com for more information about the company. The way to reach the Bellingham team is by calling 508-883-7488. Or if you’d like, you may email Goddard at [email protected].

written by Dave Dunbar, Contributing Writer
The Business Spotlight is a paid service that comprises a feature article highlighting the many positive aspects of your business, along with an accompanying photo and a 1/4-page ad.
For more information, contact Cyndy Rogers at [email protected] or 508-259-4631.



 

 

 

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