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RMV Extends Wednesday Appointment Hours for Customers Ages 75+

Feb 25, 2021 06:00AM ● By Pamela Johnson
Representative Mike Soter recently announced that the Massachusetts Registry of Motor Vehicles (RMV) will continue to offer designated Wednesday appointment hours for customers 75 years of age or older through March 2021. Individuals in this age group are required by state law to renew their Massachusetts driver’s license in person. Beginning in February, the RMV will also be expanding the license-renewal appointments available for these customers to include registration and title services and transactions.
Soter explained that designated senior service hours began on September 2, 2020, to offer customers 75 and older dedicated times and flexibility to conduct their required in-person license renewals while facilitating “social-distancing” protocols to keep customers and staff safe and healthy.
Senior appointment hours for license renewals, and registration and title services appointments effective in February, will continue to be offered on Wednesdays at the following 17 RMV Service Center locations (hours vary by location): Brockton, Danvers, Fall River, Greenfield, Lawrence, Leominster, Martha’s Vineyard, Nantucket, New Bedford, North Adams, Pittsfield, Plymouth, Revere, South Yarmouth, Springfield, Watertown, and Worcester. (Ed. Note: Unfortunately, none of these Registry locations are anywhere near Bellingham.)
Below are the options for seniors to schedule in-person appointments during designated service hours:
  • If you are an AAA member, you may make a reservation now to renew your driver’s license/ID or conduct certain other transactions at an AAA location. Visit to schedule your visit.
  • If you are not an AAA member, visit Mass.Gov/RMV to make a reservation to renew or conduct most other transactions at an RMV Service Center. Visit the Make/Cancel a Reservation transaction tab in the MyRMV Service Center and select “Senior Transaction” for all available RMV transactions. Reservations can be booked two weeks in advance.
  • Email the RMV for assistance: [email protected]
  • Call the RMV at 857-368-8005.
General appointments for license and ID renewals or registration and title transactions, as well as other essential in-person needs, including drop-off registration and title services, are available to all customers at select locations throughout the business week.
Additional information on RMV service offerings and appointments can be found at www.Mass.Gov/RMV, including more than 40 transactions that can be conducted online, by mail, or by phone.  The RMV recommends that all customers get ready online before their appointment.
Soter commented on this announcement, “This initiative is crucial in making seniors feel safe at the RMV. We need to do everything we can to protect our sensitive populations, while still conducting business. I’m thrilled to see that the RMV is continuing this COVID-19 policy.”
Anyone conducting in-person business at an RMV customer service location must wear a face covering and will continue to be served by appointment only. Appointments for many RMV transactions can also be made at AAA customer locations if the customer is a member of AAA.
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